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Cyber Security Analyst

The Department of Customer Service

Job Description

Cyber Security Analyst, Ongoing, SYDNEY CBD

Permanent Ongoing
Grade 7/8

About Cyber Security NSW
Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is important because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber capabilities.

At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

  • Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats
  • Increase cyber skills and awareness
  • Understand the risks from cyber threats to our digital information and systems
  • Set cyber security standards
  • Ensure we know how to respond if a damaging cyber incident occurs

About the Role

Cyber Security NSW is growing and we are looking for Cyber Security Analysts to join our Intelligence and Response Team. The Intelligence and Response Team leads and coordinates intelligence and the NSW Government response to incidents across whole-of-government. The team combines both cyber security knowledge and processes with intelligence methodologies to monitor, assess and report on the cyber threat landscape. The team works closely with internal and external stakeholders during incident response, triaging, monitoring and investigating cyber security incidents, providing remediation advice and coordinating across affected groups.

In this role you will be supporting whole-of-government responses to cyber security issues and risks. You will provide technical expertise and analysis to deliver advice, intelligence and reporting on cyber security threats and incidents.

Key accountabilities include:

  • Collaborate with external stakeholders to identify, assess and alert agencies and executives to cyber security issues, threats and vulnerabilities
  • Provide expert support to NSW Government clusters, agencies and councils during incident response, provide technical expertise and advice, and investigate potential cyber security incidents
  • Identify stakeholder requirements and prioritise workload to meet agreed outcomes and timeframes

About you
To be successful in this role you will have the following skills and experience:

  • Demonstrated experience in working in a cyber security environment and an awareness of current trends in IT security management
  • Broad knowledge and understanding in multiple fields such as:
    - Windows and UNIX/Linux operating systems
    - networks administration
    - public cloud
    - security technologies
    - IT operations and incident management
  • Experience in IT incident or problem management or security assurance
  • Skills or experience with tools or techniques used in digital forensics and/or threat hunting will be highly regarded
  • Ability to communicate technical information in a non-technical way to brief senior personnel and executives on threats, vulnerabilities and cyber security breaches
  • Qualifications, certifications or experience in ICT and cyber security
  • Be willing to work flexibly in response to cyber incidents

Essential Requirements

  • Australian citizenship with the successful applicant having, or being able to attain and maintain, a baseline security clearance or higher as a condition of employment

When Applying for this Role

Please provide a resume (maximum four pages) and a cover letter (maximum two pages). In your cover letter, outline the following:

  • Why you are applying for this role and why Cyber Security NSW is a place you would like to work
  • Your skills and experience in any technology-related field/s that would be relevant to this role
  • Your experience in working in a collaborative multi-discipline team environment

Working at Department of Customer Service

The Department of Customer Service is a great place to work! Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Salary Grade 7/8, with the base salary for this role starting at $97,443 base plus superannuation

Click Here to access the Role Description. For enquires relating to recruitment please contact Claudia Aubert via **************

Closing Date: Tuesday 9th March 2021 [09:59AM]

The Department of Customer Service is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment.

If you do require an adjustment during the recruitment process, please notify us on your application form.