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Full Time Duty Manager/Casual Night Audit

Wyndham Destinations

Job Description

Go Put the World on Vacation

At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

Go where opportunity is always on

Located in the heart of the CBD, Club Wyndham Melbourne offers stylish and sophisticated accommodation close to the city’s hottest attractions. Take a short stroll and immerse yourself in the culture this thriving city is renowned for.

How You'll Shine - Full Time Duty Manager

The Duty Manager will be responsible for supporting the Assistant Manager in the daily operations of the front office, including support and training of the front office team. As the Duty Manager you will greet and welcome our guests to the hotel, provide hotel facilities and services information, advise on local attractions, activities, restaurants and ensure our guests' holiday expectations are exceeded.

    What You'll Bring

    • A natural leader who can confidently make independent decisions, who has prior experience as a Supervisor or Manager in a Hotel
    • Flexible to work a 7 day week roster including night shift, weekends and holidays - you will be required to work late night shifts. (Front desk is open 24hrs/7days a week)
    • Experience in leading a team, self motivated, results oriented and use initiative
    • Be a real 'people person' and genuinely enjoy getting to know people
    • Have a strong ability to build and develop positive relationships
    • Have a passion for sales and delivering exceptional customer service
    • Opera Experience is preferable
    • Responsible Service of Alcohol Certificate
    • Full manual drivers licence
    • First Aid certificate

    Casual Night Auditor

    We are also seeking a Casual Night Auditor who will be responsible for all after hour operations for Resort and Reception, including security patrols, public area cleaning, front office tasks and after hour owner requests.

    Responsibilities include but are not limited to:

    • General cleaning duties
    • Security inspections
    • Maintains after hours resort security and noise levels
    • Ensures safety of guests at all times
    • Maintains public area presentation
    • Performs daily checking in and out of owners and guests

    To be successful in this role, you will be:

    • Must be confident to conduct security inspections/patrols
    • Have the ability to recognize and solve problems in the workplace
    • Strong attention to detail
    • Ability to perform routine cleaning and administration tasks
    • Basic knowledge of bookkeeping and cash handling
    • Able to work a flexible schedule, including nights, weekends, public and school holidays

    If you are interested in either of these roles, please apply via the link and indicate your preferred role in your Cover Letter.

    How You’ll Be Rewarded

    Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

    • professional development funding
    • discounted hotel stays across Australia, Fiji, New Zealand
    • subsidised private health cover

    A World of Inclusion

    Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

    We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ********@wyn.com, including the title and the location of the position for which you are applying.