Company Logo

Manager, Retail Technology Risk

Commonwealth Bank of Australia

Job Description

Do work that matters

The Technology Chief Controls Office (TCCO) team is a Line 1 risk team responsible for ensuring new and changing initiatives are assessed and there are adequate risk mitigations in place.

This role is within the Retail Banking team of TCCO and will work closely with the primary stakeholder of Digital Operations and Technology (DOT) to strengthen and drive effective Technology Risk Management and assist with uplifting controls and risk culture. DOT deliver the technology underpinning CommBank's Retail Bank including CommBank App, NetBank, ATM's, Branches, Contact Centres and Core Banking.

See yourself in our team

The Technology Chief Controls Office works with the business, including Service Owners, Business Owners, Project and Portfolio Managers, Procurement and Cyber Security to capture and assess technology and operational risks. Additionally it supports the maintenance of an effective risk management framework by leading risk engagement within Digital Operations Technology. We bring together specialist risk advice to support the business in the delivery of their outcomes within an effective risk culture.

On any given day you will

  • Engage with a broad spectrum of stakeholders across the Group including delivery teams, cyber security specialists, business owners and operational risk.
  • Perform technology risk assessments.
  • Identify key risks, issues, and incidents and advise on remediation.
  • Provide specialist advice on technology compliance and other internal policies.
  • Inform and influence senior stakeholders for better risk outcomes.

We're interested in hearing from people with

  • Strong technology risk or operational risk experience.
  • Background in regulatory and compliance, audit & assurance, cloud or project management will also be considered.
  • Stakeholder management, analytical thinking and problem solving skills.
  • Strong written and verbal communication skills.
  • Professional qualifications such as (CISA, CISM, CRISC, CISSIP, CA or CPA).
  • Tertiary qualifications in finance, accounting, economics, science, technology, engineering, mathematics, or related subjects.

If this sounds like your next career opportunity, we would love to hear from you!

At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value's driven organisation, we nurture and support our people; through focussing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities. At CommBank you can be you.

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick [link removed] to submit a valid application. We're keen to support you with the next step in your career.