Do you have solid skills in PMO reporting? Do you have a current clearance?
This role provides and assists in integrated client-facing performance reporting for assigned sections of accounts or programs; it also assists in establishing governance and account management system processes.
Essential Job Functions
Works with team members in creating governance metrics for assigned accounts or programs. Validates that governance meetings are occurring.Maintains account master calendar for assigned programs. Drives the logistics of governance meetings and schedules meetings where appropriate.Reviews and analyzes the use of account processes. Assists in executing the account management system processes.Consolidates and analyzes metrics for governance, processes and account reviews; Summarizes findings as it pertains to service improvements across accounts.Develops account customer satisfaction survey questions and communication plans; analyzes and summarizes results for account improvements.Examines client facing account level reports for accuracy; Adjusts as approved by account program management.Assists in reviewing project integration processes and reporting for accuracy. Documents and applies changes as appropriate
Bachelor's degree or equivalent combination of education and experienceBachelor's degree in Management or related fieldAustralian citizen with a current clearance at the required levelThree or more years of business management or related experienceExperience working with account management systemsExperience implementing processes
Analytical skillsProject management skillsLeadership and organizational skillsInterpersonal skills to interact with customers and team membersCommunication skillsPersonal computer and business solutions software skillsAbility to work independently and as part of a team