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Quality Compliance Support Officer

Blue Care

Job Description

Employment: Permanent Part Time (45 hours per fortnight minimum)

Location: Gracemere Aged Care Facility

Remuneration: $31.36 – $39.82 per hour + 10% super + NFP salary packaging & employee benefits

We’re seeking a clinical quality support professional for a Quality Compliance Support Officer opportunity in our Gracemere Aged care facility team.

A relationship-driven role, you will partner with the Residential Services Manager, building leaders capability whilst ensuring quality, compliance and risk mitigation.

Working collaboratively with the Residential Service Manager, you will work with your peers in Operational Support and Management in implementing and monitoring service quality and safety practices, regularly reporting on performance outcomes and ensuring consistency by leading investigations and driving improvements where necessary.

Other Key Accountabilities:

  • Manage site specific quality non-compliance and work with the Service Manager to develop
  • Provide operational support to Service Manager/s, Care Coordinators and other operational leadership
  • Provide daily clinical oversight with regular review of client/resident Progress Notes and Riskman incident

What you’ll bring:

As a senior clinical leader in aged care, your experience has equipped you to drive innovation reflective of contemporary quality and care governance best practices.

A strong verbal and written communicator, you are skilled in establishing effective working relationships centred on building leader’s capability through partnership. Highly-competent in reporting, you have a proven ability to dissect problems and conduct root-cause analysis to determine key drivers, mitigate risk, and implement solutions accordingly.

With an in-depth knowledge of the aim and expectations of the Single Quality Framework and Aged Care Safety Commission, your skills have enabled you to navigate the complexities of current and emerging Aged Care Legislation, driving innovations across multiple services accordingly.

You present with:

  • Relevant tertiary qualifications in Nursing
  • Current AHPRA or professional body registration is highly desirable
  • Aged care or community care experience preferred, but not essential.

Please Note: To ensure the health and safety of our people, and the clients, residents, patients and people we serve at Uniting Care Queensland, all staff are required to comply with statutory and Government requirements, such as public health directions, and Uniting Care's vaccination policy requirements, with respect to COVID-19 vaccinations. The successful applicant must be able to meet Uniting Care's mandate of receiving all recommended doses of approved Covid-19 vaccines (including boosters) approved by the Therapeutic Goods Administration and the provision of Covid-19 Certificate before commencing employment.

Supporting you to support others:

As the Aged Care and Community services arm of UnitingCare, we believe in unique and holistic care, prioritising the individual to nurture physical, mental and spiritual well-being.

We’re proudly not-for-profit, meaning greater investment back into our facilities and people and extra benefits for your take-home pay. Our values based culture means we encourage flexible work arrangements and that we love learning and development. We’re committed to supporting you and your own goals through promotion of health & wellness programs as well as employee assistance & recognition.

Ready to work together:

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process. Applying will take you around 15 minutes where you’ll be asked for a Cover Letter and Resume that clearly outlines your skills and experience for the role.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Through our values UnitingCare are proud of our teams diversity, we believe in the strength of a diverse and inclusive workforce to help us achieve the best outcomes for the communities in which we operate and serve. We highly encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.