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Senior Manager, Risk and Control Enablement

Commonwealth Bank - Enterprise Services

Job Description

Senior Manager, Risk and Control Enablement- Permanent Role

See yourself in our team:

Enterprise Services (ES) delivers the Group's information technology and banking operations functions to ensure the highest levels of customer service through world-class process excellence and technology innovation.

Enterprise Services is the Group's engine room committed to delivering available, reliable, consistent technology solutions for our internal and external customers.

ES CCO CDO team is part of the broader ES Controls Office.

The ES Controls Office brings together specialist risk advice, including Risk Engagement, Supplier Risk, Controls Assurance and Risk in Change, to support the business in the delivery of their outcomes within an effective risk culture. We work closely with ES to deliver insights to enable effective decision making and provide assurance over controls.

ES CCO CDO aims to ensure that Enterprise Services significantly reduces or removes the potential for Enterprise Services and its staff to be exposed to harm arising from compliance breaches, people and failed internal processes, systems or external events related to the use of data and associated privacy requirements.

ES CCO CDO enables Enterprise Services to embed proactive and effective risk management capabilities into their day-to-day activities. This includes providing advice, as well as assisting Enterprise Services to implement activities that align with the Operational Risk Management Framework and Compliance Risk Management Framework. ES CCO CDO also governs and manages risk within Enterprise Services, and works closely with ES CCO Line 2 Risk function to ensure that Enterprise Services has sufficient capability to comply with regulations and build trust with its customers.

The position of Senior Manager, Risk and Control Enablement will lead and drive the execution of assurance activities relating to data management and controls, provide risk and advisory on data management risk, and support into Enterprise Services and data related Programs.

Do work that matters:

The Senior Manager, Risk and Control Enablement is part of the Risk and Controls Enablement team responsible for ensuring that new and changing processes are assessed, awareness is raised and risk mitigations are in place. They achieve this through the effective design and implementation of controls to enable compliance and supporting the business through new and changing processes.

This role will work closely with the Chief Data Office, Delivery Program owners across ES and the business to strengthen and drive effective Technology and Data Risk Management and assist with uplifting controls and risk culture.

A key responsibility for this role includes:

You will be expected to perform the following tasks in a manner consistent with CBA's Values and People Capabilities:

  • Lead and execute assurance activities relating to data management and related controls activities, provide risk and advisory on data management risk, and support into Enterprise Services and data related Programs.
  • Oversee the design and implementation / support the business to document and assess controls to enable better risk and compliance outcomes, providing guidance and advice to senior leaders on their application
  • Drive continuous improvement of the business control environment by using data to generate insights and reports
  • Conduct root cause analysis of issues and incidents, identifying and implementing control improvements
  • Oversee the effective assessment of controls for all new and changing processes and operations, and governance of critical data elements (CDEs) and advise business leaders throughout the process
  • Set expectations and manage data quality in/maintain various databases (including RiskInSite and Collibra) and provide senior business leaders with insights on monthly management reporting
  • Accountable for and provide guidance to stakeholders to ensure the correct risk and controls overlay the end to end process mapping and documentation management to support the control process

We're interested in hearing from people who have:

  • Knowledge of Data Management, Operational and Compliance Risk frameworks would be advantageous
  • Internal audit controls design and assurance experience (ITGC and application controls)
  • 7+ years' experience in banking/financial services/other relevant experience, and/or minimum 4+ years' experience in Data Management, Technology or Operational Risk management roles
  • Familiarity with APRA standards (not limited to CPS220, 231, 232, 234, 235) or Data related regulations is favourable

If you are an experienced professional with a desire to take on complex work/projects then we would love to hear from you!

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick [link removed] to submit a valid application. We're keen to support you with the next step in your career.