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Senior Officer Grade C - Risk Coordinator

Canberra Health Services

Job Description


Canberra Health Services


Strategy and Governance


Risk Management

Position Number


Position Title

Risk Coordinator


Senior Officer Grade C

Vacancy Type

Permanent full-time


The Canberra Hospital, Garran ACT

Base Annual Salary

$111,887 - $120,436

Contact Officer

Sharon Sheather (02) 5124 9551

Closing Date

7 October 2021

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

Position Overview

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:

Very few teams can say they are responsible for helping set the future direction of a large organisation. The Strategy and Governance Branch is one of the few teams that can. The Branch leads and supports the development and implementation of organisation wide strategy and related projects. The division includes Policy, Planning and Government Relations, Risk, and Insurance and Legal Liaison areas. A great team with terrific opportunities to work on challenging and complex issues – all of which matter to our local community.

The Risk Coordinator position works as part of a small and dedicated team supporting risk management processes within Canberra Health Services. As Risk Coordinator, you will also coordinate medical device and pharmaceutical recall, alert, and product correction activity. You will play a key role in strengthening the maturity of risk management across CHS, helping to maintain high standards of care, and improving the health of our community. You will report to the Director, Risk Management.


Under Direction Of The Director, Risk Management, You Will
  • Assist with the review, implementation, and evaluation of the Canberra Health Services Risk Management Program, including framework, policy, tools/templates, educational resources, and quality assurance program.
  • Provide advice, support, and education to divisions on risk management governance and processes, including risk assessments and risk registers.
  • Provide administrative support for the monitoring of and reporting on the Canberra Health Services Risk Register and associated action plans, including undertaking risk assessments as required.
  • Assist with the integration of risk management, including learnings from risk assessments into other organisational business processes.
  • Coordinate medical device and medicine related recalls, hazard alerts and product corrections for Canberra Health Services, including implantable devices that may require patient contact.
  • Undertake data analysis from various sources for the identification and management of risks, and for quality assurance purposes.
  • Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
About You

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.

Behavioural Capabilities
  • Self-motivated and ability to demonstrate initiative
  • Ability to think strategically and influence others in accommodating change
  • Adaptability and flexibility to deal with quickly changing work environments
  • A sense of humour.

Position Requirements/Qualifications:
  • Knowledge acquired either through formal studies or work experience in relation to risk management
  • Clinical background and experience in a health setting desirable
  • Have an understanding of how the National Safety and Quality Health Service (NSQHS) indicators align with this role.
  • Fulfil the responsibilities of this role in alignment to the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Please note prior to commencement successful candidates will be required to:
  • Undergo a pre-employment National Police Check.
What You Require

These are the key selection criteria for how you will be assessed in conjunction with your resumé and experience:
  • Proven knowledge and demonstrated experience in risk management.
  • Demonstrated high level oral and written communication skills, and a proven ability to provide advice and briefings in matters related to risk management.
  • Strong interpersonal skills and demonstrated ability to establish and maintain effective working relationships with a diverse range of stakeholders, including the ability to handle sensitive issues and negotiate and consult effectively.
  • Demonstrated strong analytical skills, high level of computer literacy and ability to deliver complex tasks in tight timeframes while work independently and within a team.
  • Demonstrates understanding of, and adherence to, safety and quality standards, work, health, and safety (WH&S) and the positive patient experience. Displays behaviour consistent with CHS’s values of reliable, progressive, respectful, and kind.

Applications must be submitted through the e-recruitment system. Applications must include a copy of a current resumé, and
  • A response to the selection criteria under “what you require” in no more than two pages.
Where possible include specific relevant examples of your work.

CHS Contact: Sharon Sheather, Director, Risk Management on 5124 5991