Support in creating / developing WAH security roadmap which meets Concentrix mission and vision.
Ensure & maintain appropriate Security posture for WAH models inline with industry best standards, client contractual obligations (MSA/SOW) etc.
Perform security assessments on WAH models and suggest Security improvements by assessing current solutions, performing gap assessments, anticipating future requirements, and providing actionable recommendations
Partner with the Global IT division and provide a consultative approach to implementing security standards.
Work with peers and leaders across the organization to identify gaps in IT systems/networks and develop innovative solutions to close identified gaps.
Stay abreast of emerging vulnerabilities, compensating controls, and security technologies
Works with engineers and SMEs in the development of the technical solution or offering, in translating the business needs into technical requirements, and is a key contributor in the value proposition.
with internal teams, inter departments, cross functions across locations
Be the Key contact for all WAH security related queries and concerns from internal and external stakeholders
Support in maintaining continuous maturity of WAH Security posture leveraging existing security solution, automation, innovation, new solutions etc.
Lead strategic initiatives to aid in improving the overall Cybersecurity posture of the customer / enterprise.
Excellent written and spoken English
Detail oriented with excellent research, analytical and critical thinking skills
Strong resource planning and organizational skillset
Strong documentation, oral and written communications and interpersonal skills
The ability to lead complex Cyber Incident Response initiatives, coordinate investigations, enterprise-wide incidents and individual task-level response activities across multiple teams and business units
Knowledge & Experience
Must have knowledge & hand on experience on various WAH models.
Must have team handling experience
Must have experience presenting and/or communicating with Client’s senior representatives and/or Infosec team
Familiarity with data privacy regulations such as the GLBA and GDPR including but not limited legal/law enforcement procedures
Experience required in identifying cyber or fraudulent suspicious activity
The ability to multitask, act under pressure and quickly identify and deal with priority matters under tight deadlines. Attention to detail is essential.
The ability to handle multiple inquiries at any one time, often under considerable deadline pressure.
The ability to work both independently and as part of a team.
8+ years of experience working in IT and/or IT Security in multiple capacities
Bachelors in IT, Computer Science, Cyber Security, or equivalent experience required
Proficiency with Microsoft Office Suite of Technologies
Fluency in another language an asset
Travel may be required both domestically and internationally post pandemic environment or as necessary
Developing technical skills through process improvement and automation
Obtaining and enhancing knowledge regarding diverse fields of cyber security
Working with innovative and ambitious people from different functions, countries, and backgrounds
Working collaboratively in a dynamic team environment
Career opportunity: vertical and horizontal expansion of your experience
Access to Concentrix’s training database and subscription to external online training provider